ISO Cerification would be the right way to go. Whether Companies in the UAE have it or not is not the point. The point is, do they implement it on a daily basis.
Describe the present scenario: Having the Badge isnt what a customer is looking for.
Your proposed Solution:
Customers need to see that the company utilizes the ISO requirements on a daily basis.
Get the requirements and determine how far away we are from this status and what sort of time and money it would cost to implement.
ISO Certification for Information Technology (IT) Companies
How ISO certification can help your IT business?
Business in the information technology sector face many challenges in their day-to-day operations which include increasing customer demands, cyber threats, emergencies where they should be ready with disaster recovery and business continuity or software release management problems. In today’s competitive digital world, it is important for IT companies to be on top of things and be ready to handle such situations proactively. Implementing ISO standards can help IT companies implement industry best practices to handle these challenges. ISO standards can help IT companies in achieving a competitive edge and can prove to be a game-changer hastening their growth to the next level.
To sustain IT businesses, the primary focus of IT companies should be information security, secure processes, quality of products and services and sustainability. These can be achieved through the implementation of different ISO standards catering to each of these areas.
Compliance with various ISO standards has also become important because many clients prefer to work with companies which are ISO certified. ISO certifications can enhance your chances of getting new projects which will help you scale up your business faster.
Which ISO standards are best for an IT Company?
ISO 9001 Quality Management System
In today’s world of high competition, each IT company needs to focus on customer satisfaction, quality of their product and services and improve their processes. These factors play a key role in ensuring that IT companies stay ahead of their competition and maintain consistent growth. ISO 9001 is an internationally recognized standard which helps in building efficient processes which will ensure the quality of products and services, enhance customer satisfaction and bring in a culture of continuous improvement.
ISO 27001 Information Security Management System
Information security tops the list of challenges that the IT industry faces today. Cyberthreats have become a norm and every company should be prepared to handle any threats to their data and information. ISO 27001 is the standard that helps you establish an information security management system and provides a framework to ensure that your exposure to cyber-attacks, data breaches, and other security threats is minimised. Both ISO 9001 and ISO 27001 are required as part of contracts and can help you win new customers and retain the old ones. By implementing ISO 27001, you exhibit your commitment to information security which in turn builds your reputation and instils trust in your brand.
ISO 22301 Business Continuity
In today’s unpredictable environment where disasters can strike at any time, being prepared for any emergencies is of paramount importance. ISO 22301 certification prepares you for any potential disasters which increase the client’s confidence in your ability to manage risks and resume business quickly. You can reduce the loss of business through proactive business continuity planning. The customers gain confidence in your processes and which brings you more business.
ISO 45001 Occupational Health and Safety Management System
Ensuring health and safety at your workplace not only ensures that you have happy employees but also helps you in meeting legal requirements. Organizations that have implemented ISO 45001 are regarded as safe place to work and is recognized by customers who are concerned about their social responsibility. ISO 45001 helps you build processes that will reduce the likelihood of accidents which will in turn reduce downtime and cost of disruption to operations. This also helps in creating a people-friendly environment and reduces absenteeism and employee turnover rates.
ISO 14001 Environmental Management System
Sustainability is the new buzzword and plays an important role in building a reputation for your brand. Clients have increasingly become aware of environmental impacts and want to do business with companies that are equally committed to sustainability. ISO 14001 provides you with a framework to manage your environmental responsibilities. With ISO 14001 implementation, your organization transitions into using renewable energy sources and incorporating more energy-saving processes which make these more efficient. This also reduces operational costs in long run.
ISO 20000 IT Service Management System
If your company deals in service management exclusively or service management is just a small part of your business, ISO 20000 certification will prove to be useful. ISO 20000 is an IT service management standard and is an amalgam of best practices which will enable your organization to deliver services efficiently while maintaining the required security. The standard will help you build trust in your delivery processes and you will gain credibility with your customers.